In the event of either an Injury or a Sickness:
PO Box 188061
Chattanooga, TN 37422-8061
Electronic Payor ID: 62308
Non-Cigna PPO Providers
Wellfleet Group, LLC
PO Box 15369
Springfield, MA 01115-5369
Bills should be submitted within ninety (90) days of service. Keep copies of all the documents you submit.
To check the status of your claim, call (877) 657-5030, TTY 711 or visit www.wellfleetstudent.com.
If you would like to have confidential medical information from the claims administrator sent to an address other than the address on file with your school, you can download a Member’s Authorization to Release Information form and send it to the address listed. This form is available below.